Customique™ – “Design Your Own Shirt. Just a Few Clicks Away!"

Customiqueâ„¢, is a brand which promises customization in true sense. From classic formals to cool casuals, from evening wear to ceremonial shirts. Personalize your shirt the way you want it!

Idea – Your Style Your Way!!
We believe that each person has a different style & fashion when it comes to wearing shirts. Some prefer darker over lighter shades; cotton over linen; short sleeves over long & so on. In order to match your unique taste, we offer uncommon designs which you can further customize. Your body is unique and so are your measurements. Isn’t your ready-made shirt either too snug at the collar or too loose at the shoulder?
Customiqueâ„¢ offers you an opportunity to order a shirt to your measurements.

Customize Our Pre-styled Shirt
You can pick from our gallery of pre-style designs & fabrics that are fashioned for every age group & occasions. Our pre-styled designs vary from elegant formals to smart casuals. The fabric that you get to choose from our wide range is: breathable, brushed and colorfast with high quality standards. Once you select the pre-styled design & the fabric, you can choose to customize the shirt to your taste (like: the cuffs, collar, tail shape & others) and feed your measurements.

Design Your Own Shirt (Coming Soon)
Ever desired to play the designer? Our unique ‘Design Your Own Shirt’ feature will allow you to start with an empty canvas and draw your own shirt from fabric to every bit of its type. As you design, your choices will reflect on our online mannequin to give a comprehensive look of your shirt.

Who are we?
We are from the house of Camellia, the most trusted apparel manufacturing company in India, which has built-up an enviable reputation with an unblemished 23 year track record of serving national & international brands. Customiqueâ„¢ stands for shirts which are customized and magnifique. Our shirts are - Unique, Uncompromising, Uncommon!

What do we offer?
* Bespoke shirts for men and women (coming soon) from top of the line fine fabrics and immaculate craftsmanship.
* A wide range over finest 100% Giza Cotton shirt fabrics and double mercerized 2-ply polo fabrics in vibrant colours.
* Pre-styled designs, in line to the latest trends in fashion, to choose from.
* Customized clothing perfected down to minute details and your measurements. Play the designer yourself. Customize your CUFF, COLLAR, BACK PLEAT, SLEEVE or the TAIL SHAPE. You can even add a personlized monogram.

Note:
Every effort has been made to accurately depict fabric colors on this site. Colors shown on the site should be regarded as a general guide only. Due to monitor variations, the true intensity of the colors and texture of the shirts cannot be accurately rendered on-screen.

+ What is the delivery time?

+ Do I get an Intimation of when I will receive delivery?

+ How will my garment be delivered to me?

+ I want to change my shipping address. How do I do this?

+ Can I change my shipping address after I have placed an order?

+ What happens if the quality of the shipped product(s) is defective?

+ How do I make payment?

+ Is it safe to use my credit / debit card?

+ What is my assurance of quality?

+ Do you offer discounts?

+ Do you sell gift cards or gift certificates?

+ Where is your apparel manufactured?

+ Do you have stores? Can I visit you to see your garments?

+ Where does Customiqueâ„¢ get its shirt fabrics?

+ Can I order Standard Sized shirts?

+ I want to change the unique size on my current order, is this possible?

+ Can I manage multiple measurements from one account?

+ But what if I’m too lazy to measure myself?

Privacy Policy
Customiqueâ„¢ - A division of Camellia Clothing Ltd (hereinafter called " Customiqueâ„¢ ") respects your privacy. This Privacy Policy provides the manner in which your data is collected and used by Customiqueâ„¢. You are advised to read the Privacy Policy carefully. By accessing the services provided by Customiqueâ„¢, you agree to the collection and use of your data by Customiqueâ„¢, in the manner provided in this Privacy Policy. We want you to feel secure submitting information to us and know that by using our site you are consenting to the collection of certain data.

What Information is, or may be, collected from you?
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from:

a. Web server cookie stored on your hard drive.
b. An IP address, assigned to the computer which you use.
c. The domain server through which you access our service.
d. The type of computer you are using.
e. The type of web browser you are using.

Please note: A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to:

a. Remember the items in your Shopping Bag.
b. Control country and language settings.
c. Analyze visitor statistics and behaviour.

We will collect the following personally identifiable information about you for the purpose of registration:
a. Name including first and last name
b. Email address
c. Mobile phone number and contact details
d. Billing Address and ZIP/Postal code
e. Shipping Address and ZIP/Postal code
f. We may also collect other information as per our registration process.

Using Your Personal Information
Any personal information which is collected will be used and disclosed only to provide you with the products and services you've requested, or otherwise to carry out our business.
We will not under any circumstances disclose information about you to a third party unrelated to our business, unless such a disclosure is authorized or required by law, or you have expressly consented to such a disclosure.
If you have elected to receive promotional material from us, we may send you such material periodically. You may unsubscribe from receiving this material at any time. We may periodically send all members surveys or company announcements. These messages are separate from our newsletters, but you may also unsubscribe at any time.

Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

Securing and Storing Your Personal Information
We are committed to maintaining the confidentiality of the information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorized use or alteration.
Your personal information may be stored by us both electronically and in hard copy form. We take all necessary measures to ensure the security of your information in both these forms.
Your credit card data will be transmitted encrypted with SSL v3, SHA-1 with RSA-encryption of 256 Bit, issued by The USERTRUST Network. We are protecting our web site and other systems with the help of technical and organizational arrangements against loss, damage, access, change or spreading of your data by unauthorized persons. The access to your customer account is only possible after entering your personal password. We ask you to handle your login data with care and close the browser window after you are finished with the communication with us, especially when using the computer together with others.

Right of Inquiry
You have the right to get information for free about your personal data stored by us. You also have the right to request changes, blocking or deletion of this data. To get the information, please contact us.

To get the information, please contact us.

Refund / Return / Alteration Policy
Variation upto 1 inch is garment industry standard tolerance range. At Customiqueâ„¢, we want you to be 100% satisfied with your purchase. If you wish to return / alter an item for an inevitable reason (like: invalid measurement or use of damaged fabric or outside the standard tolerance range or any other manufacturing defect found while delivery), you can  contact us through an email within a day on the receipt of the product. Our Customiqueâ„¢ Care after looking into your complaint will take an appropriate action on a case to case basis. For a valid scenario (like: manufacturing defect), Customiqueâ„¢ will arrange the product to be either altered or exchanged & returned at no extra cost. Customiqueâ„¢ Care will get in touch with you for such orders. For the ready to ship offering, size variation exchanges are allowed within 2 days from the time of receipt of the shirt while no returns are accepted.

Cancellation Policy
Customiqueâ„¢ believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 12 hours of placing an order. However any cancellation request is subject to acceptance and will be entertained if the order has not been initiated for production. For cancellations, please send us an email to care@customique.com with the order details within 12 hours of placing the order. Our Customiqueâ„¢ Care will get back to you with an appropriate solution.

Editing a placed order
If you've just placed an order and realized that you need to make some changes in the measurement or mailing address, please write an email to us at  care@customique.com (preferably within 12 hours from the time of placing the order) mentioning the changes you'd like to make. Based on the request our Customiqueâ„¢ Care will help you resolve this soon. Please note, any corrections to the measurement will be allowed only before the fabric is cut (that is roughly 12 hours from the time of the order receipt).

Shipping & Delivery Policy
We will deliver the garments at your registered address in India by our trusted logistics partner within 3-5 business days. Upon dispatch we will send you a mail giving you the dispatch details.
If there is no courier service available in your area in India, the orders shall be delivered via registered book post or speed post, which may affect the delivery time.

Payments
All purchase orders must be paid in full by net banking / debit card / credit card prior to shipping. Customiqueâ„¢ only accepts payments via VISA, MASTERCARD and AMEX.

Cash on Delivery - Terms & Conditions
1. Cash On Delivery orders will be booked only if your shipping address pin code is serviceable for COD by our Logistic Partners.
2. The maximum order value for a COD payment is Rs 20,000/-.
3. Only cash payments will be accepted while delivering the order under the COD mode.
4. Demand Draft/ Cheques will not be accepted for orders booked under the COD method of payment.
5. Please do not pay for any additional charges i.e. octroi etc. to courier staff. Your invoice amount is inclusive of all charges.
6. COD orders will be subjected to verification by a telephone call.
7. Cancelling your COD Order: Once your order is successfully verified over a call from our customer care, your order will be automatically placed.
    If you want to cancel the order, please do so within 10 hours of placing it, post which it will processed and shipped.
    Please call on Customiqueâ„¢ Care : +91-953-808-6110 for more info.
8. Convenience fees of Rs 49/- will be charged on orders placed using Cash on Delivery. However, for a limited period, no convenience fees
    will be charged on any orders placed using COD.

Shipping Charges
We provide free shipping across India. There will be no shipping charges applicable on any orders from 1st March 2014 onwards.

Customs and Duties
Any customs or duties are the responsibility of the customer.

Please note that in addition to any fees listed above, some customs offices will charge a handling fee (or other taxes like Octroi) to process the paperwork for clearing customs in India. Customiqueâ„¢ is not responsible for bearing the costs of customs or duties impose.